As energy efficiency and year-round comfort become priorities for US homeowners, heat pumps like those from Concord are drawing interest across the nation. This in-depth review explores Concord heat pump models, pricing, efficiency ratings, reliability, pros, and cons to help buyers make an informed decision in 2025. Get insights on real-world customer experiences and expert recommendations to assess whether a Concord heat pump is a good investment for your home.
| Concord Heat Pump Model | Efficiency Rating (SEER/HSPF) | Compressor Type | Estimated Cost (Installed) | Key Features |
|---|---|---|---|---|
| 4HP16L | Up to 16 SEER / 9.5 HSPF | Single-Stage | $4,200 – $7,100 | ENERGY STAR, Quiet Operation, Scroll Compressor |
| 4HP14B | 14 SEER / 8.2 HSPF | Single-Stage | $3,600 – $5,600 | Budget-Friendly, Compact Cabinet |
| 4SHP13L | Up to 13 SEER / 7.7 HSPF | Single-Stage | $3,000 – $4,400 | Durable Build, Powder-Coated Steel |
What Is A Concord Heat Pump?
Concord is a residential HVAC brand manufactured by Allied Air Enterprises, a division of Lennox International. Concord heat pumps provide both heating and cooling by transferring heat rather than generating it. Known for straightforward designs and value pricing, Concord targets cost-conscious homeowners seeking reliable performance without luxury frills. Their models compete with entry-level and mid-tier offerings from bigger names such as Goodman, Rheem, and Amana.
Model Overview: Concord Heat Pump Lineup (2025)
There are several models in the Concord heat pump lineup, each offering slightly different features, capacities, and efficiency ratings to match various homeowner needs. The most common models available in the US market include:
- 4HP16L – The flagship, ENERGY STAR certified, higher efficiency unit designed for lower energy bills and quiet operation.
- 4HP14B – A mid-efficiency, value-oriented single-stage model that balances performance and price for moderate climates.
- 4SHP13L – The entry-level model with basic features for budget installations or smaller spaces.
All Concord heat pumps use single-stage scroll compressors and robust powder-coated cabinets. Most models can be paired with electric, gas, or dual-fuel backup for optimal year-round performance no matter your home’s needs.
Concord Heat Pump Efficiency: SEER And HSPF Ratings Explained
Efficiency is crucial when comparing heat pumps. Seasonal Energy Efficiency Ratio (SEER) ratings measure cooling efficiency, while Heating Seasonal Performance Factor (HSPF) indicates heating performance. In general, higher numbers mean lower energy costs and reduced environmental impact.
| Model | SEER (Cooling) | HSPF (Heating) |
|---|---|---|
| 4HP16L | Up to 16 | 9.5 |
| 4HP14B | 14 | 8.2 |
| 4SHP13L | Up to 13 | 7.7 |
The 4HP16L’s ENERGY STAR certification makes it eligible for federal energy tax credits and utility rebates in many states, further improving its value.
Key Features & Technology In Concord Heat Pumps
Concord keeps things simple yet efficient by focusing on proven technology for reliability and ease of service. Here are the standout features:
- Scroll Compressor: All models utilize durable scroll compressors, known for quiet, efficient operation with fewer moving parts than older piston designs.
- Galvanized Steel Cabinet: Units include a heavy-gauge, powder-coated steel cabinet designed to resist corrosion for a longer lifespan.
- High/Low Pressure Switches: Built-in safety switches protect the compressor and refrigerant circuit from damage due to pressure or charge issues.
- Quiet Operation: Oversized fan blades and sound-dampening insulation keep outdoor noise levels in check (as low as 70 dB).
- R-410A Refrigerant: All current Concord models use industry-standard, ozone-friendly R-410A refrigerant.
- Dual-Fuel Compatibility: Concord heat pumps can integrate with gas furnaces for hybrid heating in colder climates.
Concord Heat Pump Pros And Cons
| Pros | Cons |
|---|---|
|
|
Concord Heat Pump Pricing: What To Expect
Concord heat pumps are typically priced between $3,000 and $7,000 installed, depending on the model, size, difficulty of installation, and region. The base price for equipment without installation ranges from $1,500 to $3,200. Full system replacement (including new air handler, line set, and thermostat) with labor can add $2,500 to $4,500 or more to the total cost.
Here’s a breakdown of average installed costs in the United States:
- 4HP16L (2-5 ton): $4,200 – $7,100
- 4HP14B (2-5 ton): $3,600 – $5,600
- 4SHP13L (1.5-5 ton): $3,000 – $4,400
Prices can vary due to regional labor rates, local permitting, and the complexity of the job (new construction vs. retrofit).
Utility rebates and ENERGY STAR tax credits may save homeowners $300 to $1,000+ on qualifying models in 2025.
Concord Warranty Coverage
Warranty coverage is a key factor in peace of mind and long-term value. Concord offers competitive warranties compared to similarly priced brands:
- Compressor: 10 Years (with registration)
- Parts: 10 Years (with registration)
If not registered within 60-90 days, default warranty is 5 years on both compressor and parts. Homeowners should ensure their installer registers the equipment immediately after installation.
Labor and refrigerant are rarely included, but some dealers offer extended labor coverage as part of installation packages.
Installation Considerations: What To Know Before Buying
The installation quality has a major impact on heat pump performance and reliability. Choosing a reputable HVAC contractor experienced with Concord systems is essential. Factors to discuss with your installer include:
- Proper sizing (Manual J load calculation) for your home’s heating/cooling needs
- Ductwork assessment to ensure sufficient airflow
- Electrical upgrades, if needed, for new system requirements
- Location of outdoor and indoor units for efficiency and serviceability
- Ensuring clean, moisture-protected refrigerant line installation
Many warranty claims stem from installation errors, not equipment defects. Invest in a skilled, licensed installer familiar with Concord and Allied Air products for best results.
Customer Reviews: Real-World Feedback On Concord Heat Pumps
Most Concord heat pump owners highlight the brand’s affordability, simplicity, and quiet operation. Reviews on leading home improvement forums and third-party retailer sites mention:
- Reliable, year-round performance—many systems run for over a decade with routine maintenance
- Lower upfront costs compared to Trane, Carrier, or Lennox
- Basic controls—“nothing fancy, fewer things to break” sentiment
- Noise levels generally described as unobtrusive
Some negative feedback points to:
- Lack of advanced comfort features (humidity control, variable speed)
- Occasional warranty claim issues due to unregistered units
- Perception that Concord is a “builder-grade” label
Overall, the customer satisfaction rate is comparable to other mainstream brands in the budget to mid-range category.
Comparing Concord Vs. Competing Heat Pump Brands
| Brand | Typical SEER Range | Cost Range (Installed) | Notable Features | Market Position |
|---|---|---|---|---|
| Concord | 13 – 16 | $3,000 – $7,000 | Affordable, Simple, Lennox Subsidiary | Entry/Mid-Level |
| Goodman | 14 – 18 | $3,200 – $8,500 | Good Warranties, Broad Network | Entry/Mid-Level |
| Trane | 14 – 21+ | $5,000 – $12,000 | Variable Speed, High Efficiency | Premium |
| Rheem | 14 – 20 | $4,500 – $10,500 | EcoNet Smart Controls | Mid/Premium |
| Amana | 14 – 18 | $3,700 – $8,800 | Lifetime Compressor Warranty | Mid-Level |
Concord is best for homeowners who need basic, dependable comfort at an affordable price, rather than advanced features or ultra-high efficiency ratings.
Who Should Buy A Concord Heat Pump?
Concord heat pumps are ideal if:
- Your priority is cost-effective heating and cooling with a reliable brand
- You live in a moderate to warm climate where ultra-high efficiency is less crucial
- You prefer simple controls that are easy to use and service
- You plan to stay in your home more than five years (to maximize warranty value)
- You’re replacing or upgrading from an older heat pump/furnace on a budget
They may not be the best fit if you want the latest “smart home” tech, advanced humidity control, or top-tier energy ratings for extreme climates. In those cases, exploring higher-end brands or variable-speed models might be a better investment.
Service, Maintenance, And Longevity Expectations
Routine maintenance is key to getting the best life and performance from any HVAC system. Concord heat pumps generally offer 12 to 16 years of service life with annual cleaning, filter changes, and professional inspection. Their straightforward design helps keep service and repairs affordable. Key tips include:
- Change or clean your air filter every 1-3 months during peak heating/cooling seasons
- Schedule annual professional maintenance to check refrigerant levels, electrical connections, and coil condition
- Trim plants and debris away from the outdoor condenser for proper airflow
- Address any unusual noises or drops in performance promptly to avoid larger repairs
Installer reputation and the quality of the initial setup play a major role in how long a Concord heat pump will last.
Frequently Asked Questions About Concord Heat Pumps
- Is Concord the same as Lennox?
Concord is a division of Lennox International, built by Allied Air Enterprises. The products are separate from Lennox-branded systems but share some parts and design philosophy. - Does Concord offer smart home or Wi-Fi controls?
No, Concord does not include smart thermostat integration as a built-in option. Most models can be wired to compatible aftermarket thermostats, but native smart features are limited. - What kind of refrigerant do Concord heat pumps use?
All current models use R-410A, which is ozone-safe and a modern industry standard. - Can I use a Concord heat pump with an existing gas furnace?
Yes, dual-fuel (hybrid) installations are possible, especially beneficial in colder climates for optimal efficiency and comfort. - How do I register my Concord warranty?
Warranty registration should be completed by your installer online within 60 days of installation to ensure 10-year coverage.
How To Buy: Working With Concord Dealers And Installers
Concord does not sell direct to consumers; products are available only via licensed HVAC contractors and distributors (part of the Allied Air Enterprise dealer network). To get started:
- Use the Allied Air dealer locator or request referrals from local building trades.
- Get multiple bids from certified professionals for accurate installation and warranty protection.
- Ask about available promotions, rebates, and financing.
Confirm the dealer’s experience with Concord installations for the most trouble-free ownership experience.